Providing Psychological Healthcare Since 1983

Clinical Associates of Tidewater is a group of licensed Newport News psychologists, social workers, and professional counselors who provide a wide range of diagnostic and psychotherapeutic services designed to assist those facing a personal challenge. This website contains a description of these services, as well as information about the specialties of our clinical staff. Links to other potentially helpful web resources also are provided. We hope that your visit to our website aids you in your search for helpful intervention.

 

Important Coronavirus Information

 

To Our Clients,

 

We want to ensure the safety of our patients and our staff in our response to coronavirus (Covid 19) in our community. We are following the preventative and precautionary guidelines that have been outlined by the Centers for Disease Control and the American Psychological Association.

 

We are open to taking new patients.  Clinical Associates of Tidewater is fully operational and providing services in the form of telehealth sessions, from our computer to your computer or smart phone.  

 

For these telehealth visits, we will need either an email address or a smart phone number and you will need a computer or smart phone that has a microphone and a camera.  To begin or continue this process you will need to download, read, and sign the form entitled “Informed Consent for Telehealth”, (on this page), then email it to us, at officemanager@catnn.com.

 

In preparation for your telehealth visit, you will receive an email or a text message, inviting you to a session with your therapist. Click on the invitation, enter your name in the space provided and then your therapist will connect with you.

 

Arrangements for payment and follow-up visits will be made with a phone call to the office (757) 877-7700.  Office staff are available to answer phone calls Monday through Thursday 9:00am to 5:00pm, and Friday 9:00am to 4:00pm.

 

We are told by all of our insurances that they are allowing telehealth visits, with the same coverage they offer for in-person services. If you have any questions regarding these policies and procedures, feel free to give our office a call.

 

Please stay safe and thank you for your patience,

The Staff of Clinical Associates of Tidewater

 

Services

 

Our services include psychological testing using intellectual, educational and personality inventories; consultation and psychotherapy with children, adolescents, adults, couples, and families; and consultation services with pediatricians, primary care physicians, schools, and courts. We will help you make the most comfortable arrangement possible for your needs. If you have any questions regarding these policies, feel free to give our office a call. You can also download our consent for telehealth form in the link below

 

Informed Consent for Telehealth

 

New Patient Appointments

 

Clinical Associates of Tidewater Resource Links

To make an appointment, simply call the office at (757) 877-7700. One of our receptionists will take some basic contact information and assist with scheduling. Our office staff will take down some preliminary information. If you are requesting a particular provider, the receptionist will either schedule the appointment or give the information to the provider. If you are not requesting a specific provider, the contact information will be given to one of our professional staff who has the skills/expertise that you need. Once the appointment time is chosen, we ask that you download, complete and sign two additional forms from our website:  New Patient Form; and Privacy Notice. Also, we will need a picture of your insurance card.  Please email these items to officemanager@catnn.com. If you are not able to print out forms, or to email them back, we can use the mail to send and receive them.  When these steps are completed, we will call you to confirm that your new patient appointment has been finalized.

 

Appointment Scheduling

 

We operate on an appointment only basis. Because of this, we ask that you make contact with the office 24 hours in advance to cancel a scheduled appointment so that the time can be used by someone else. If cancellation is not received in advance, a charge will be made. Missed appointment fees are not covered by insurance.